VNNOX Care is a display maintenance platform for LED industry users, featuring visual data analysis, intelligent information management, and remote monitoring. This provides clients with upgraded service through digitization, improving service, lowering cost, and adding value.
Visual representation of display data, all laid out in a single place for easy viewing.
Designed to give users a comprehensive view of the display’s status and data.
Records topology data for all display control equipment (PC, sending card, receiving card, power, lamp panel, Ethernet cable, ribbon cable, signal cable). Error notifications come within 1 minute, and a visual representation of all equipment helps users quickly fix issues.
Warranty information, part replacement, status history, system configuration, and more important information are all recorded to the cloud. Quick viewing of all this information in a single place greatly simplifies maintenance.
No need for any additional equipment or fees to use VNNOX Care. Any NovaStar controller can use VNNOX Care service. Product operation videos and solution introduction videos are embedded on NovaStar’s online workshop platform, to help users quickly master product operation methods, improve work efficiency and service skills.
VNNOX Care allows users to upload their own configuration files and retrieve them with one click, avoiding delaying the setup time due to not being able to find the correct configuration file.
Comprehensive security protection to keep screen playback secure.
Information Security Management
Follow the directions below to get started with the LED display maintenance service.
Fill out required information.
A NovaStar account manager will
contact you to verify information.
After verification, you will receive an email within 48 hours notifying your account information and usage guide.
You are now free to log into VNNOX Care with your account and enjoy comprehensive care for the full life of your display.
To use VNNOX Care, ensure you are running the latest NovaLCT.