Help center

Warranty

All NovaStar products come with a 3 year warranty.

After-Sales

Click here to download the After-Sales Service and Repair Specification
(Exclusive to Products Sold Outside China Mainland)

24/7 Serivce

If you would like to speak with a representative directly, please contact our Customer Support Technician by phone call. We are available 24 hours a day, 7 days a week.

File a claim here

File a claim with this quick form and our technician will follow up ASAP.

NovaStar Communities

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File a Warranty Claim

File your warranty request by filling out the form below.

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